Shipping policy

SHIPPING POLICY

Thank you for shopping at LumoLeash™. We are dedicated to providing you with a seamless and reliable shipping experience.

Order Processing Time: All orders are processed within 1-3 business days. You will receive a tracking number via email as soon as your order ships out. Orders are not processed or shipped on weekends or holidays.

Shipping Times & Rates: We are proud to offer Free Standard Shipping on all orders worldwide during our launch period.

• United States & Canada: 7 - 12 business days

• United Kingdom & Europe: 7 - 12 business days

• Australia & New Zealand: 8 - 14 business days

Please note: These are estimated delivery times. Customs procedures, transit delays, or peak seasons may slightly affect delivery windows.

Tracking Your Order: Once your order is shipped, you will receive a Shipping Confirmation email containing your tracking link. You can track your package directly through our website or via global tracking platforms using your provided tracking number.

Customs, Duties, and Taxes: LumoLeash™ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).